Products
Hosted Services
Contact Center Anywhere by Oracle
Virtual Call Center Software & Predictive Dialer
Oracle Contact Center Anywhere is a highly scalable, multichannel contact center solution that enables organizations to communicate more effectively with their customers. This includes queuing and routing of traditional phone calls in addition to email, chat, fax and web callback requests. It also provides blended predictive and preview dialing, IVR and call recording for a completely unified inbound and outbound solution.
Customer Relationship Management
with Preview Dialer
ProStar CRM Customer Relationship Management business intelligence automation makes using the CRM easy and fast. Your sales force can work on selling not data entry! Automate your lead qualification and let the software do all the work.
ProStar On Demand
The Complete Call Center Solution
On Demand is the combination of the best software solutions that Promero offers. On Demand is an integrated software suite that includes ProStar CRM, ProStar Lead Manager and Contact Center Anywhere in one single hosted platform.
OnDemand Mortgage
Software platform that is affordable, hosted and easy to use. It is ProStar OnDemand for Mortgage Professionals.
ProStar Smart8
800 Call Routing
Promero's ProStar Smart8 intelligent call routing provides companies the ability to route inbound 800 calls automatically to a distributed network of employees, franchises, call center or home based agents. Call routing is based on any criteria: area code, zip code, caller ID, skills, language, customer value, status or other business rules. Browser based, self-administration tools allow administrators to manage calls in real time.
ProStar Lead Manager
Lead Generation Software
Lead Manager is the perfect tool for corporate sales and marketing directors, owners of franchise stores or retail chains who have a need to develop and distribute sales leads via the Internet.
ProStar Chat
Live Chat Software
Powerful 100% Web Based Live Support - Just Launch a Browser!
ProStar Chat is clear and intuitive with very easy to understand chat interface for both the visitor and the operator.
Disaster Recovery OnDemand
The mission of Promero’s Disaster Recovery OnDemand service is to recover telecommunication in an area affected by a disaster. Telecommunications is vital for our business and government customers following a disaster, both for the impacted area and for the rest of the country. With Promero’s Disaster Recovery OnDemand, Business Continuity Managers who are responsible for telecommunications have instant access to route calls according to their need.
ProStar Network
Independant Call Center Operators Inbound and Outbound RFQ's
If your company needs ‘Telemarketing Services’, ‘call center services’, or ‘customer support services’, you’ve come to the right place. Welcome to the ProStar Network.
|
Improving Contact Center Service and Performance
