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Integrations

Connect the business ecosystem to drive the bottom line

Derive the most value from all your solutions by uniting their data and capabilities, creating the most personalized customer experience and intelligent business decisions. 

CallMiner works with Automation Anywhere RPA in contact centers to enable behavioral RPA triggers to reduce effort increase agent efficiency.

CallMiner works with DataRobot to enhance AI features included within CallMiner solutions.

Intelisys, a ScanSource company, is the leading Technology Services Provider of business communications services, including voice, data, access, cable, collaboration, wireless and cloud.

OrecX believes every organization has a right to call recording software, and we are making it our mission to fulfill that need with a product that simply works every time and is extremely affordable.

Tableau helps people see and understand data.

CallMiner works with Zendesk to analyze customer conversations combined with Zendesk CRM interactions whether through calls, chat or email

Unlimited possibilities for data across
the organization

Connect

Bring customer feedback data sources across your organization into CallMiner Eureka for analysis. 

Extend

Extend the power of the insights by linking across all the other data gathered with the added benefit of CallMiner Eureka’s categorizations, scores, metadata, and comments. 

Unlock

Leverage customer insights from across the organization to uncover areas of opportunity and unlock business benefits.

Tailor your integrations

Explore your unlimited options for bi-directional integration to any third-party app using our open API or through our experienced in-house development team.  

Leverage your data across all your
systems with

More access to more information

Integrates with leading CRM systems

Expanded omnichannel insights

Open API

Key Features

Company-Wide Integration

Create dashboards that combine data from sales and service.

Anytime Export

Collect the data at anytime to import it where its needed most.

Feedback Verification

Combine the survey feed acquired post-call with interaction detail to gather the most accurate view of agent performance.

Talk with one of our experts to find out how our platform can help drive your business.