Derive the most value from all your solutions by uniting their data and capabilities, creating the most personalized customer experience and intelligent business decisions.
CallMiner works with Automation Anywhere RPA in contact centers to enable behavioral RPA triggers to reduce effort increase agent efficiency.
CallMiner works with DataRobot to enhance AI features included within CallMiner solutions.
Intelisys, a ScanSource company, is the leading Technology Services Provider of business communications services, including voice, data, access, cable, collaboration, wireless and cloud.
OrecX believes every organization has a right to call recording software, and we are making it our mission to fulfill that need with a product that simply works every time and is extremely affordable.
Tableau helps people see and understand data.
CallMiner works with Zendesk to analyze customer conversations combined with Zendesk CRM interactions whether through calls, chat or email
Bring customer feedback data sources across your organization into CallMiner Eureka for analysis.
Extend the power of the insights by linking across all the other data gathered with the added benefit of CallMiner Eureka’s categorizations, scores, metadata, and comments.
Leverage customer insights from across the organization to uncover areas of opportunity and unlock business benefits.
Explore your unlimited options for bi-directional integration to any third-party app using our open API or through our experienced in-house development team.
Create dashboards that combine data from sales and service.
Collect the data at anytime to import it where its needed most.
Combine the survey feed acquired post-call with interaction detail to gather the most accurate view of agent performance.