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Visualize

Compel action with your customer interactions data story

CallMiner Visualize enables organizations to visually explore conversation analytics data, create sharable presentations that demand attention and encourage action within and beyond the contact center. An upgrade component for CallMiner Analyze, Visualize leverages data to tell your story of customer interactions.

Display

Enhance audio evidence with graphical presentation that is easy to customize and annotate based on key points of interest.

Display

Drill-down details reveal insights based on customer behaviors, agent performance, process challenges and other root cause indicators.

Share

Create graphics that can be understood organization-wide, from contact center to C-Suite, to spread impact.

CallMiner insights displayed with the power of Tableau

CallMiner Visualize is powered by Tableau, the market-leading choice for modern business intelligence. Together, our technologies create the most powerful tool for visual storytelling with conversation analytics.

Clearly see how data impacts
productivity

Powerful Editing

Interactive Agility

Impactful Awareness

Key Features

Configurable Storytelling

Customize how data displays, telling the story from various angles for insight into any business scenario.

Simple Comparisons

See how peformances rank across the team or between individual agents to find out what drives success.

Scales with Your Growth

Understand the big picture even as that picture grows, modeling your success in simple infographics no matter how large your organization gets.

Talk with one of our experts to find out how our platform can help drive your business.