Promero has a number of HIPAA Compliant Call Center Software solutions. Five9, Bright Pattern, Alvaria (fka Aspect) and Thrio have HIPAA compliant call center solutions. Please contact us for a free, no obligation quote for the solution right for your business.
HIPAA, the Health Insurance Portability Accountability Act of 1996 (HIPAA), defines policies, procedures, and guidelines for maintaining the privacy and security of individually identifiable health information. The HIPAA Security Rule sets national standards for the security of electronic protected health information (e-PHI).