The choice of enterprises of all sizes and across various industries
Bright Pattern is a cloud, multi-tenant architected platform that is secure, compliant and fault-tolerant for continued operations during maintenance updates. It offers detailed reports, quality management tools and CRM integrations. Bright Pattern offers innovative cloud contact center solutions that empower mid- and enterprise-size business to deliver great customer experience across all communications and messaging channels. In 2018, Bright Pattern was recently recognized by Ovum as a Market Challenger and by Gartner as a leader in the Call Center FrontRunners Quadrant. Bright Pattern services customers from its datacenters in the United States, Australia, Tokyo and Singapore.