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About Us

About Promero

Founded in 2001, Promero is the oldest reseller of hosted call center solutions in the world. Promero has sold more than 2000 customers representing the industry’s 8 leading call center vendors and software manufacturers. These software vendors service more than 1.2 million installed call center agent licenses globally. Promero’s team is an elite group of highly experienced executives that specialize in call center software sales, service, hosting, custom software developer and mobile application development. We are comfortable in working with businesses of any size from SMB to Enterprise Fortune 100 companies. Our vendor’s products are used by thousands of the largest corporations and government organizations around the world.

     

    • OUR PHILOSOPHY: SELL THE BEST PRODUCTS FROM THE BEST VENDORS
      Promero’s philosophy is to sell and service only the best brands. Each vendor is award winning and recognized as Leaders by respected research firms such as Gartner, Forrester, Aberdeen and Ovum. Over time, our experience has shown that these best in class products outperform and provide lower TCO expenses.  Due to the fact that we are not exclusive to one product or vendor, we can suggest an unbiased recommendation for our customers that best fits the customer’s needs and budget.
    • OUR EXPERTISE
      The Promero team members are experts in Unified Communications, VoIP networks, Cyber Security, HIPAA/PCI compliance, IVR and ACD assessment services, Speech Analytic, CX Platforms, Self-Service Applications, Virtual Assistants and Artificial Intelligence. Promero’s value proposition is to provide world class software solutions and professional services at extremely competitive prices. We guarantee that you will save time and money working with our team.
  • OUR VENDORS
    Oracle, Aspect Software, Five9, Bright Pattern, BeyondTrust, NICE InContact, Thrio, Enghouse Interactive, Comsys,  Nuance, Salesforce, CallMiner, IR Prognosis, VerintMonet, Pipkins and ZohoCRM .


Custom Software & Mobile Application Sales and Software Development Offices:

  • Plantation, Florida
  • Clearwater, Florida
  • Nashville, Tennessee
  • Chicago, Illinois
  • Atlanta, Georgia
  • Baltimore, Maryland
  • Indianapolis, Indiana
  • Houston, Texas
  • Dallas, Texas
  • Amsterdam, Netherlands
  • Noida, India (2)

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Data Center – Equinix

Promero also provide services to its cloud customers through Equinix’s Signature Data Center in Richardson, Texas and NAP of the Americas in Miami, Florida. All data centers provide 24X7 security and closed-circuit internal and external monitoring. Each facility is carrier neutral.
Open racks, cabinets, or customized caged floor spaces are available across an expansive footprint of hardened and secure facilities designed to maintain uptime and availability.


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Data Center – Flexential

Promero services its customers through its state of the art hosting facilities. On demand and single tenant resources are available through Flexential. Flexential is the leading independent data center operator and managed services provider, delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. Its expert team embraces the industry’s evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Flexential is SAS70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as SOX, HIPAA, PCI and GLBA.