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March 16, 2018
Gartner predicts that 85% of customer interactions will be managed by artificial intelligence by 2020.
February 20, 2018
Oracle to Leverage AI, Machine Learning in Autonomous Cloud Platform
February 14, 2018
Oracle Turns On Self-Service AI and Machine Learning to the Cloud
February 09, 2018
BOTs and AI represent existential threat to contact centers that don’t move fast enough
February 01, 2018
‘The Power Down Under’ of Oracle Intelligent ChatBot Platform – Reduced Average Wait Time by 96% and Agents handled 47% Less Calls
January 31, 2018
Promero launches free Oracle BOT Assistance Program for customers to receive $300 Free Oracle Mobile Cloud Credits
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