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Contact Center Anywhere by Oracle |
| Call center software features: predictive and preview dialer, ACD, IVR, VOIP, SIP, home based agents, recording, whisper coach and monitoring. |
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Siebel CRM by Oracle |
| Oracle's Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience. |
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TotalView® Workforce Management by IEX |
| Workforce, performance, strategic planning, agent development, quality monitoring and analytics. |
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Impact 360° Workforce by Verint |
| Workforce management, optimization, recording, quality monitoring, and analytics |
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Business Intelligence by Cognos |
| Reporting, analysis, score carding and dashboards lets you see data, understand trends, and spot anomalies. |
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Voice Recognition by Voxeo |
| Voice enabled solutions for the enterprise, call center IVR, government, banks, financials, utilities, healthcare, insurance, retail, and hospitality. |
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Customer Relationship Management |
ProStar CRM is suited for small businesses. Hosted CRM .NET software.
Sales & customer support management, pipeline, forecast, Click-to-Talk. |
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Call Center OnDemand |
| Fully integrated suite CRM software, call center software, lead management, sales analytics, sales force automation and customer support. |
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OnDemand Mortgage |
| Software includes predictive dialer, call center software, lead manager and CRM. OnDemand Mortgage is the complete turnkey software solutions. |
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Smart8 Call Routing |
| Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers. |
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Lead Manager |
| ProStar Lead Manager software provides sales lead tracking, resource tracking and lead distribution to the correct agent in real time. |
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Chat |
| Hosted Web Based Chat Software. |
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Promero’s partners are recognized leaders in the global marketplace of contact center and enterprise solutions. |
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Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support.
Via WebEx or onsite, you are invited to view a ‘best of breed’ integrated suite of contact center solutions in Promero’s state of the art hosting facility.
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Improving Contact Center Performance
Promero is an application software service provider and software reseller specializing in the contact center, call center industry. Founded in 2001, Promero is a 