Promero's Headquarters building
A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Performance

Sales: 888.204.0822  Main: 954.935.8800
 
 Software
Contact Center Anywhere by Oracle
Call center software features: predictive and preview dialer, ACD, IVR, VOIP, SIP, home based agents, recording, whisper coach and monitoring.
Siebel CRM by Oracle
Oracle's Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience.
TotalView® Workforce Management by IEX
Workforce, performance, strategic planning, agent development, quality monitoring and analytics.
Impact 360° Workforce by Verint
Workforce management, optimization, recording, quality monitoring, and analytics
Business Intelligence by Cognos
Reporting, analysis, score carding and dashboards lets you see data, understand trends, and spot anomalies.
Voice Recognition by Voxeo
Voice enabled solutions for the enterprise, call center IVR, government, banks, financials, utilities, healthcare, insurance, retail, and hospitality.
Customer Relationship Management
ProStar CRM is suited for small businesses. Hosted CRM .NET software.
Sales & customer support management, pipeline, forecast, Click-to-Talk.
Call Center OnDemand
Fully integrated suite CRM software, call center software, lead management, sales analytics, sales force automation and customer support.
OnDemand Mortgage
Software includes predictive dialer, call center software, lead manager and CRM. OnDemand Mortgage is the complete turnkey software solutions.
Smart8 Call Routing
Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers.
Lead Manager
ProStar Lead Manager software provides sales lead tracking, resource tracking and lead distribution to the correct agent in real time.
Chat
Hosted Web Based Chat Software.
 Services
Managed Services – 1Vault Networks
Promero provides managed client software and disaster recovery services at 1Vault Network, a global provider of IT infrastructure services.
Online Training
Does your staff need additional training? Promero offers customized training for products, sales, new agents, employee screening and much more.
Disaster Recovery OnDemand
Recover telecommunication in an area affected by a disaster
ProStar Network Affiliate
Network of independent call center operators
  Partner Showcase  
  Promero’s partners are recognized leaders in the global marketplace of contact center and enterprise solutions.  
  Oracle Contact Center Anywhere Call Center Software   Contact Center Anywhere  
  Siebel CRM  
  TotalView Workforce Management Application Software   TotalView® WFM  
  Workforce Management by Verint   Workforce Management  
  Cognos Business Intelligence Software   Business Intelligence  
  Voxeo Speach Recognition Software   Voice Recognition  
  Managed Services – 1Vault Networks   Data Center  
   

Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support.

Via WebEx or onsite, you are invited to view a ‘best of breed’ integrated suite of contact center solutions in Promero’s state of the art hosting facility.

 
Please contact us at 888.204.0822
 Related Articles
 Promero News
3/20/2008
Promero signs Professional Services Training Agreement with Oracle do Brasil
3/12/2008
Promero signs Channel Partnership agreement with Verint, an industry leader in workforce management and performance monitoring
3/6/2008
Promero signs Channel Partnership agreement with VOXEO, an industry leader in voice recognition software
2/29/2008
Promero signs Reseller and Channel Partner Agreement with 1VAULT NETWORKS, a leading global provider of IT infrastructure services.
2/27/2008
Promero Adds Vice President of Sales Cameron Holden

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 About Promero
Oracle certified partnerPromero is an application software service provider and software reseller specializing in the contact center, call center industry. Founded in 2001, Promero is a Certified Partner in the Oracle Partner Network.

Contact Center Anywhere virtual call center software by OraclePromero services customers through its state of the art hosting facilities. Promero product offering includes Contact Center Anywhere virtual call center software by Oracle, ProStarCRM, on demand customer relationship management software, ProStar Lead Manager, lead management software, Chat software and Smart8 Call Routing software.

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1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842