Contact Center Anywhere's technology solution includes a powerful Predictive Dialerand is an award winning, state-of-the-art application. Contact Center Anywhere is available on demand hosted or on premise (CPE) solution. Whether you are a 10 seat or 5000 seat contact center, Promero’s solution provides a contact center solution that will fit your financial need.
    Contact Center Anywhere provides a blended inbound and outbound solution. The call center manager has the ability to monitor real-time customer interactions across a variety of communication types. This application has auto call distribution (ACD) and interactive voice response (IVR) and skills based routing. Contact Center Anywhere is a virtual application so the agent can be local or remote (home based agents as well as off shore agents). The predictive dialer provides the outbound telemarketing effort with the best in efficiency and utilization.

Call Center OnDemand
Add Promero's ProStar CRM with Contact Center Anywhere and you've got the complete solution, Call Center OnDemand. The platform provides the ability to take calls, make calls, track leads from the Internet. This is the total 'cradle to grave' platform that is easy to use and extremely affordable. Call today (888) 204-0822, send an email to sales[at]promero[dot]com or submit the survey form on this page to request a free demonstration, price quote or general information.

Download PDF Documents