Promero's offers a complete business process solution from RiverStar. Success of any organization depends on its implementation of key business processes. Business Process Automation tools can help. How can these processes affect the customer experience, and the lack of effort to automate them? You no longer need email, spreadsheets, or Word documents, to get the job done.
Promero Business Process Automation tools from Riverstar automate the complete customer experience, and can have a huge impact on improving agent, and call center productivity. These tools are purpose-built for the function of Business Process Automation.
- Leverage multiple-channels faster
- Automate repetitive tasks
- Enhance First Call Resolution (FCR)
- Improve Workforce Management
- Improve communication systems
- Reduce agents Average Handle Time (AHT)