




5 Years in a Row! Five9 Named a Leader in the Gartner Magic
Quadrant for Contact Center as a Service.

The Forrester Wave™: Cloud Contact Centers, Q3 2018
 Omnichannel
 Omnichannel Routing
 Routing Self-Service
 Self-Service 100% Cloud
 100% Cloud WFO
 WFO Analytics
 Analytics Global Voice
 Global Voice Predictive Dialer
 Predictive Dialer CRM and UC Integration
 CRM and UC Integration Security and Compliance
 Security and Compliance Open Platform APIs
 Open Platform APIsYears of Cloud Contact Center Experience
Customers Worldwide
Call Minutes Recorded Annually
