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Oracle Business Intelligence Applications

Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization-from front line employees to senior management-that enable better decisions, actions, and business processes. Based on best practices, these solutions enable organizations to gain greater insight and value from a range of data sources and applications including Oracle E-Business Suite, PeopleSoft, Siebel, and third party systems such as SAP.

Oracle BI Applications are built on the Oracle BI Suite Enterprise Edition, a comprehensive, innovative, and leading BI platform. This enables organizations to realize the value of a packaged BI Application, such as rapid deployment, lower TCO, and built-in best practices, while also being able to easily extend those solutions to meet their specific needs, or build completely custom BI applications all on one common BI foundation.

Oracle Financial

Get Accurate, Timely, Transparent Reporting and Better Compliance
Understand and manage the key drivers of shareholder value and profitability. Oracle Financial Analytics helps front-line managers improve financial performance with complete, up-to-the-minute information on their department's expenses and revenue contributions. Hundreds of key performance indicators and more than 200 reports enable financial managers to improve cash flow, lower costs, and increase profitability while maintaining more accurate, timely, and transparent financial reporting that helps ensure Sarbanes-Oxley compliance.



Assess cash-management and monitor operational effectiveness of the payables department to ensure lowest transaction costs

General Ledger

Manage financial performance across locations, customers, products, and territories, and receive real-time alerts on events that may impact financial condition


Monitor DSOs and cash cycles to manage working capital, manage collections, and control receivables risk


Identify most profitable customers, products, and channels, and understand profitability drivers across regions, divisions, and profit centers

Oracle HR Analytics

Improve Productivity, Manage Compensation and Improve Retention
Oracle HR Analytics helps organizations improve overall workforce performance and managerial effectiveness while reducing costs. With numerous key performance indicators, more than 85 reports, and four dashboards, Oracle HR Analytics provides your human resources (HR) professionals and front-line managers with the tools to gain up-to-the-minute insight into productivity levels across your organization. The resulting benefits help reduce workforce costs, increase employee productivity, effectively manage employee compensation, improve retention, and reduce voluntary turnover.



understand how compensation impacts performance, ensure compensation is equitable and consistent across roles, and align incentive compensation with objectives and company goals

HR Performance

assess HR performance against recruitment & retention goals, monitor & improve employee productivity, and assess compensation competitiveness to attract top talent


understand drivers of employee turnover, proactively identify top performers who are likely being recruited by competitors, and reduce recruiting and involuntary termination costs

Workforce Profile and Compliance

reduce time and cost of compliance reporting, increase employee satisfaction and retention, and manage overall profile and background of workforce

Oracle Order Management and Fulfillment Analytics

Monitor and Fine-Tune Your Entire Process-from Order to Cash
Oracle Order Management and Fulfillment Analytics enables companies to monitor the entire business process controls from Order to Cash, and allows for detailed operational and financial backlog analysis. It provides key information such as order status, order changes, and shipment tracking, as well as a comprehensive set of real-time analytics to analyze order-to-fulfillment performance. Oracle Order Management and Fulfillment Analytics also leverages trends in purchase patterns so companies can serve and cross-sell more successfully.


Business Performance

Improve revenue recognition with faster order to booking conversion and by eliminating bottlenecks in the order to cash cycle


Enhance cash collections with a quicker "ship to invoice" cycle, by identifying slow-paying customers, and by reducing days sales outstanding (DSO)

Order Fulfillment

Improve inventory management for products that consistently fall into backlog due to a lack of appropriate stock levels

Oracle Supply Chain Analytics

Better Manage the Complexities of Your Supply Chain
Manage the complexities of your organization's supply chain more effectively with Oracle Supply Chain Analytics. Gain up-to-the-minute insight into inventory, procurement and spend, sourcing, and supplier performance to better manage customer commitments while optimizing inventory and supplier spending. More than 150 prebuilt reports and three dashboards deliver comprehensive insight across your sales, logistics, procurement, manufacturing, and quality assurance departments.


Procurement and Spend

Gain detailed visibility into direct and indirect spending, and identify opportunities to consolidate spending and reduce costs

Supplier Performance

Monitor price, delivery, and product quality to determine best - and worst - performing suppliers


Gain visibility into inventory activities to minimize unnecessary expenditures and optimize inventory to conserve working capital

Oracle Sales Analytics

Dramatically Improve the Effectiveness of Your Sales People
Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These analytics solutions dramatically improve the effectiveness of your sales people by providing real-time, actionable insight into every sales opportunity at the point of customer contact. With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue.

      Analyze pipeline opportunities to determine actions required to meet sales targets
      Determine which products and customer segments generate the most revenue
      Understand which competitors are faced most often and how to win against them
      Identify up-sell and cross-sell opportunities within existing accounts

Oracle Service Analytics

Provide Better Customer Service While Keeping Costs Down
To compete more effectively, organizations are compelled to provide better customer service while keeping service costs low. Oracle Service Analytics provides a comprehensive customer service solution for your entire organization, with hundreds of key performance indicators and more than 102 reports delivered in eight interactive dashboards. This consolidated view of your customer service effectiveness leads to improved service levels while lowering service costs, and increased customer satisfaction that translates into higher revenue per customer.


Service Effectiveness

Monitor, analyze, and manage the service center based on key performance metrics such as service request aging and average resolution time, increasing customer satisfaction and reducing costs

Employee Effectiveness

Understand Customer Service Rep (CSR) performance to enable improvements in employee productivity, effectiveness, training programs, and retention

Customer Insight

Provide CSRs a more complete view of a customer's account, potential value, and propensity to buy more products, enabling faster resolution of issues and increased cross-selling rates

Oracle Contact Center Analytics

Provide Better Customer Service While Keeping Costs Down
Oracle Contact Center Telephony Analytics helps companies run contact centers with more satisfied customers, lower operating costs, and higher revenue per customer. Oracle Contact Center Telephony Analytics provides organizations with powerful insight that enables them to analyze all aspects of contact center performance. The solution provides more than 72 reports in five interactive dashboards with hundreds of best-practice metrics, alerts, and key performance indicators (KPIs), enabling companies to take targeted action to improve employee productivity, reduce costs, and increase customer satisfaction.


Customer Service

Optimize performance across multiple service channels to achieve greater process efficiency and maximize service effectiveness and customer satisfaction

Agent Performance

Increase service effectiveness while minimizing costs; optimize staffing levels for anticipated call volumes and service request types; and gain insight into how training, tenure, and rewards impact agent performance

Service and Delivery Cost

Track and measure initial incident-to-issue resolution rates; measure service costs by customer, channel, and product type to reduce overall service costs; and maximize customer satisfaction

Contact Center Sales

Increase revenue per agent; maximize cross-sell and up-sell rates; and maximize revenue performance across customer, product, service, and regions

Oracle Marketing Analytics

Get Maximum Results from Your Marketing Investment
Oracle Marketing Analytics allows your organization to obtain maximum results from your marketing investments by providing your entire marketing team with a complete, up-to-the-minute picture of customer preferences, buying behavior, and profitability. Oracle Marketing Analytics helps you to develop closer, more valuable customer and prospect relationships and improve marketing effectiveness.


Marketing Planning

achieve better campaign response rates, profile customers for more effective event-based promotion, and allocate resources more effectively by identifying what drives campaign results

Campaign Performance

track and measure campaign effectiveness in real time, understand factors that drive campaign results and lead conversion rates, and compare individual campaign results to target metrics

Customer Insight

understand product affinity for targeted promotions, profile customers' buying behavior for more effective promotions, and gain better insight into segmentation characteristics

Oracle Usage Accelerator Analytics for CRM

Increase CRM Adoption and Effectiveness within the Sales Organization
Oracle Usage Accelerator was developed to enable sales organizations to measure and manage user adoption and effectiveness of Siebel CRM Sales. The application provides more than 65 pre-built user adoption and alignment reports in six customizable dashboards. Oracle Usage Accelerator provides more than 140 user adoption related key performance indicators that deliver rich information to help accelerate organizational usage, drive alignment and increase the overall ROI of CRM implementations.

      Increase effectiveness of front-line managers as active user adoption sponsors
      Reduce the time required and ambiguity around sale representative's data entry requirements, leaving more time for selling
      Drive richer and more robust information to the entire organization, including more accurate sales forecasts and more complete customer contact information
      Increase the organization's confidence in the information within the CRM system

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