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March 31, 2016

Promero Adds Cloud Contact Center Five9 for 2016 Product Roster

Pompano Beach, Florida (PRWEB) March 31, 2016 - Promero, a leading reseller and hosting provider of call center and CRM software announced today that it signed a reseller agreement with Five9. Five9 provides everything needed to run a multichannel inbound, outbound, or blended contact center, including a multichannel agent desktop, supervisor desktop to monitor and coach agents, live chat, social customer service, sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring , out-of-the-box and custom CRM integrations, and much more.

"We are very pleased to add Five9 to Promero's comprehensive list of quality call center vendors and products," stated Gregg Troyanowski, president of Promero. "Five9 has a long standing history of providing quality products and service to improve the customer experience."

About Five9
Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based solutions to the cloud. Five9 provides businesses secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Visit Promero's website at www.promero.com . Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.