Voice Recognition by Voxeo
Prophecy IVR Voice Platform Features

Prophecy IVR Platform Certification

Voxeo's Prophecy IVR Platform is the only platform certified by the VoiceXML Forum to pass every required and optional certification test and to be 100% VoiceXML 2.0 compliant.

Prophecy IVR Platform Standard Features:

• Audio prompt and Text-to-speech output
• Touch-tone or Voice driven caller input
• Inbound and outbound call support
• Robust call control including call transfers
• Complete call recording capabilities
• XML/web based development
• JSP, ASP, .Net, PHP, ColdFusion support
• Java, J2EE, C/C++, CGI, Perl IVR support
• SQL/DB integration via web app servers
• VoiceXML, CCXML, & CallXML support
• Motorola VoiceXML browsers
• Tier 1 Nuance English Voice Recognition
• Microsoft Text-to-speech
• Windows 2000, 2003, or XP support
• T1, ISDN, Analog, and SIP/VOIP support
• Unlimited 24x7 tech support
• Tech support via phone, email, or IM
• Dedicated Voxeo account manager
• Web-based Application Manager
• Web-based Report Manager
• Web-based Real-Time Logger
• Web-based Real-Time Debugger

Prophecy IVR Platform Enhanced Features:

• Turnkey 2u rackmount servers
• Turnkey blade-based rackmount servers
• Tier 2/3/4 Nuance 8.0 Voice Recognition
• Spanish, German Voice Recognition
• French, Italian Voice Recognition
• Nuance or SpeechWorks Text-to-speech
• Telephone Device for Deaf (TDD) support
• Application monitoring and alerting
• Server monitoring and alerting
• Cisco/Genesys/Avaya/Nortel CTI
• MP3/GSM/VPIM compressed audio
• Multiparty call conferencing
• The Great Voice Co. prompt recording
• Voxeo VUI analysis and design
• Voxeo application and call load testing
• Voxeo risk and security assessment
• Voxeo managed deployment services
• Voxeo on-site installation services
• Voxeo platform management training
• Voxeo platform development training