Salesforce CRM ● Workforce Management Software ● Business Process Optimization
Telemarketing & Lead Generation
With Oracle’s Contact Center Anywhere virtual call center software with integrated predictive and preview dialer, you will immediately improve your telemarketing contact rate. Improved contact rates will lower the cost per lead and improve overall telemarketer efficiency. Integration with CRM and lead generation software is included with the hosted turnkey platform to lower lead cost and improve efficiency. The Oracle Contact Center Anywhere software is available in a hosted or customer premise deployment.
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Inbound Sales
Oracle’s Contact Center Anywhere blended software solution routes calls based on skills to the right agent in real time. Calls and contact are distributed to agents by any number of business rules including but not limited to ‘by language, by geographic location, by time of day, by skill, by product type, by call wrap up efficiencies and many more.’ Convert each chat, email, fax, inbound call to a ‘sale’ opportunity.
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Customized Online Training Curriculums
With ProStar Online Training, Promero instructors will customize any training program needed to assist the call center owner grow and retain qualified agents.
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Dealer Locator and Call Routing
With ProStar Smart8 intelligent call routing software, customers can easily find the closest business location or dealer. Smart8 is hosted by Promero.
Call Center Software
Predictive Dialer
Aspect Unified Call Center
Privacy and Security Rules
Call Center Software Demo
Predictive Dialer
Virtual Call Center Agent Demo
