Promero
Promero call-center-software
Call Center Software On Demand
Salesforce CRM     Workforce Management Software    Business Process Optimization
Sales 888.204.0822 | 954.935.8800
Oracle CRM Software
Oracle CRM Features
Features Overview
Strategic Sales Applications
Marketing
Contact Center & Service
Customer Data Integration
Quote & Order Capture
Self-Service & eBilling
Partner Relationship Management
Business Intelligence Applications
Oracle CRM On Demand
Oracle CRM On Demand
Sales
Service
Marketing
Call Center
Analytics
Integration
Oracle Self-Service
  • Oracle Self-Service is the industry's only complete solution for allowing your customers to do business with you anytime, anywhere.
  • Oracle's industry-leading customer self-service offerings transform customer relationships, improve profitability, and increase customer loyalty.
  • #1 Adopted solution on the market with over 125 million enrolled users.
  • Self-Service customers realize the most rapid payback with an average return on investment in less than one year.
  • Oracle is the only vendor with a proven solution in all three aspects of customer self-service: eBilling, eCommerce, and eService.
  • eBilling (Back-End Agnostic)

    Siebel eBilling Manager
    Oracle's Siebel eBilling Manager enables organizations to give consumer and business customers comprehensive online access to bills and invoices. It offers specific capabilities for both B2C and B2B billers, including the ability to cost-effectively present bills online and provide customers with multiple payment options.

    Fetures:

  • Online Bill Delivery—improve service with secure, 24x7 access to online bills
  • Interactive Statements—present bills in either HTML or PDF format
  • Online Payment—accelerate receipts and reduce cash float
  • Targeted Promotion—increase revenue by cross-selling products and services
  • Paperless Accounts—reduce printing and mailing costs with online account management
  • Siebel eBilling Manager
    Oracle's Siebel eBilling Manager enables organizations to give consumer and business customers comprehensive online access to bills and invoices. It offers specific capabilities for both B2C and B2B billers, including the ability to cost-effectively present bills online and provide customers with multiple payment options.

    Fetures:

  • Online Bill Delivery—improve service with secure, 24x7 access to online bills
  • Interactive Statements—present bills in either HTML or PDF format
  • Online Payment—accelerate receipts and reduce cash float
  • Targeted Promotion—increase revenue by cross-selling products and services
  • Paperless Accounts—reduce printing and mailing costs with online account management
  • Siebel Communications Billing Analytics
    Oracle's Siebel Communications Billing Analytics application empowers business managers and individual employees to analyze and understand their costs and usage by investigating and identifying trends and patterns across multiple views of their own unique organization.

    Fetures:

  • Create accurate historical and trend reports across billing periods with versioned hierarchy capabilities
  • Conduct "what if" analysis with fast, real-time updates between business hierarchies and reports
  • Distribute access to information throughout the organization with hierarchical and role based reporting features
  • Contain costs with account & cost center based reporting; budget, spend and usage analysis
  • Siebel eStatement Manager
    Oracle's Siebel eStatement Manager enables organizations to deliver interactive and personalized online account statements to both individual consumers and business customers. With the application, organizations can cost-effectively present a variety of statements, including those for insurance, credit cards, bank accounts, brokerages, and commissions.

  • Searching a knowledge base
  • Initiating and managing service requests
  • Submitting emails through websites for general and specific questions
  • Modifying account information
  • Fetures:

  • Paperless Statements—save printing and postage costs with online-only statement options
  • Convenient Access—allow customers 24x7 access to their statements
  • Targeted Promotions—cross-sell services with offers tailored to individual statements
  • Online Service—eliminate costly phone calls by allowing electronic access to statement reprints and account information
  • Siebel ePayment Manager
    Oracle's Siebel ePayment Manager enables organizations to give consumer and business customers comprehensive online access to bills and invoices. It offers specific capabilities for both B2C and B2B billers, including the ability to cost-effectively present bills online and provide customers with multiple payment options.

    Fetures:

  • Added Convenience—improve service with secure, 24x7 online access to payment information
  • Accelerated Processing—speed up cash receipts and reduce cash float
  • Paperless Accounts—eliminate lockbox fees, exception processing, and printing and mailing costs
  • Contextual Customer Service—allow customers to contact service representatives from within a bill
  • Flexible API—easily plug into existing infrastructure
  • Siebel EasyPay
    Oracle's Siebel EasyPay application enables organizations to enable Web, interactive voice response (IVR), and customer service representative payment channels to accept one-time, scheduled, and recurring payments via a wide range of instruments. As a result, Siebel EasyPay streamlines collections systems and processes, while addressing the challenges created when multiple technology silos exist to accept payments from customers.

    Fetures:

  • Robust Platform—flexibly configure each channel to specific needs
  • Administrative Efficiency—avoid the need to hire and train internal IT and accounting staff to manage multiple applications and relationships
  • In-House Portability—preserve the option to convert to an in-house deployment in the future
  • Reliability and Security—leverage Oracle experience to proactively manage the application for maximum reliability and security
  • Flexible Business Models—structure multiple arrangements for collecting payments
  •  

     

     
    Call Center Software
    Predictive Dialer
    CRM Software
    Workforce Management
    Quality Management
    Virtual Agent Solutions

    Aspect Unified Call Center

    Promero call-center-software

    Privacy and Security Rules

    Promero call-center-software

    Call Center Software Demo

    Promero call-center-software

    Predictive Dialer

    Promero call-center-software
         $59 Plan      
  • Free Trial - Call for Details
  • Rate per Seat Per Month
  • Plus Long Distance
  • Competitive Rates
  • Virtual Call Center Agent Demo

    Promero call-center-software

    Global Clients

    Promero call-center-software

    View More>>

    SECTIONS


    Home

    Products

    Solutions

    Partner Network

    Training

    Support Ticket

    News

    Affiliates

    About

    Team

    Awards

    Contact Us

    WebEx Demo

    PRODUCTS


    Aspect Unified Call Center Software

    Oracle Contact Center Anywhere Software

    Interactive Intelligence CIC

    Vocalcom HermesNET Call Center Software

    Five9 Virtal Call Center

    CTI Connector for Salesforce

    HIPAA Compliant Call Center Software

    HIPAA Compliant Call Center Software

    Oracle Predictive Dialer Software

    Oracle CRM On Demand

    Siebel CRM

    VPI VirtualSource Virtual Call Agents

    Key Performance Metrics Dashboards

    PCI Compliance and Desktop Recording Software

    Voice Recognition Software by Voxeo

    OnDemand Mortgage Solution

    Smart8 Call Routing Software

    Lead Manager Hosted Software

    Riverstar Process Optimization Software

    Pipkins Workforce Management

    Monet Workforce Management Software

    TotalView® Workforce Management Software

    Impact 360° Workforce Management Software by Verint

    Oracle Contact OnDemand Professional Setup Services

    Oracle CRM OnDemand Professional Setup Services

    Online Training by Promero

    Disaster Recovery OnDemand

    SOLUTIONS


    Telemarketing & Lead Generation

    Inbound Sales

    Customer Service, Sales & Support

    Dealer Locator and Call Routing

    LINKS


    Technology Resources

    Site Map

    Telephony Hardware Suppliers

    Oracle Call Center Software Intelligent Contact Center

    Create Access to the Content Continuum

    Transformation from a Reactive to Proactive Contact Center

    The History of Predictive Dialers

    Predictive Dialers - Overview

    Predictive Dialer Seamless Integration with CRM

    Hosted Predictive Dialer Systems

    Predictive Dialer - from Wikipedia

    Call Center Software

    View More Articles>>

    Copyright © 2001 - 2013 Promero, Inc. All Rights Reserved