Voice Enable your Siebel CRM!
As a fellow Oracle Siebel CRM user, we want to share successes of other CRM users that have ‘voice enabled’ their CRM [meaning they added inbound and outbound calling capabilities within the CRM screen] with Oracle Contact Center Anywhere.
This modest enhancement has generated amazing results. With Contact Center Anywhere enabled in your CRM application, users have reported
- Increased talk time with customer prospects by as much as 320%.
- Increased revenue due to telesales efforts by 1029%.
- Increase employee productivity by as much as 38%.
- ROI in as little as 10 months.
- Customer satisfaction increases due to the highly configurable ACD that enables customer calls to routed to the right resource the first time.
Please join me in a no cost overview and consultation to determine if Contact Center Anywhere is right for you.
Thanks. I look forward to reaching out to you again next month.