Together, Oracle and our more than 19,500 partners provide customers around the world with industry-leading solutions and services that address business needs.
Deploy world-class Oracle products plus the extended capabilities of a partner who can address specific functional, market, or industry needs you may have. Whether you are a small business or a large international organization, use the Solutions Catalog to instantly locate and contact the provider that meets your needs.
Promero, a leading provider of hosted call center software and Gold level member of Oracle PartnerNetwork (OPN), today announced that its Promero Cloud Call Center Software Solution CTI Integration with Oracle® Service Cloud is now available in the Oracle Cloud Marketplace . With this integration, Oracle Service Cloud users will have four powerful automatic CTI Screen pops included as standard features. The Promero Cloud Call Center Software Solution enables full call control, interaction management, whisper coaching, call recording, transfer while supporting remote contact centers and home based agents.
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).
Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today's top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
CallMiner is a proud provider of speech analytics solutions for improving agent performance. With over 10 years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions.
Pipkins is a leading supplier of workforce management software and services to the contact center industry, providing sophisticated forecasting and scheduling technology for both the front and back office.
Monet Software is a global provider of workforce optimization solutions for small and medium sized contact centers.
Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in a better way. Zoho CRM software helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.
The Microsoft Developer Network (MSDN) is a set of online and offline services designed to help developers write applications using Microsoft products and technologies.
RiverStar provides the tools and solutions to develop customer-focused business process applications that help drive customer loyalty and improve the customer experience. Here at RiverStar recognizes that customers demand personalized customer service interactions and satisfying outcomes.