Lead Manager is the perfect tool for corporate sales and marketing directors, owners of franchise stores or retail chains who have a need to develop and distribute sales leads via the Internet.
With Lead Manager, you can automatically generate, manage and send your own leads to agents, distribution channels or franchises. Lead Manager is a complete turnkey system.
If your call center is in the lead generation business, you will need:
Lead Manager Features
Real-time distribution of customer inquiries (web or telecom) generated from all advertising channels through a single integrated software platform.
ROI tracking for all advertising channels.
Instant customer contact by the appropriate sales agent brings higher sales and increased closing ratios.
Application can integrate with any web-based CRM (customer relationship management) or sales force automation.
Infinite scalability. Unlimited number of marketing channels can distribute unlimited number of customer contacts to an unlimited number of sales agents.
Unlimited Routing Rules
Lead Manager Benefits
Unlimited number of routing rules. Examples: By time of day; by product type; by geography; by dollar amount or any combination of these and more.
Tracking reports that measure the effectiveness of any advertising method including TV, Radio, Newspaper, Magazines, Direct Mail, Banner Ads, Pay-per-Click Search Engines, Email and more.
Data collection tools to aggregate data and telecommunications (inbound or outbound calls) generated from these separate advertising channels, then intelligently distributes data and telecommunications (customer calls) in real-time to the appropriate sales team member.
Call Center Software Integration
Application can integrate with any web-based call center/contact center software application.
Instant Telecom and Data Routing
Instant auto call distribution of telecommunication and data file routing.
Application is licensed in an ASP (application service provider) hosted environment.