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  • Live Chat   Call Today: (888) 204-0822 | (954) 935-8800
  • Send SMS Message: (305) 570-4723
  • WELCOME TO PROMERO
    Leader in Call Center Software Sales, Support and Services
    Oracle
    Aspect
    Five9
    Enghouse Interactive
    CallMiner Speech Analytics
    CRM Software and Workforce Management
  • Slide 1
    ORACLE CONTACT CENTER ANYWHERE
    Cloud Call Center Software
    Oracle. World's largest business software provider.
    Full multi-channel voice, email, chat and fax
    Blended inbound/outbound solution
    Advanced IVR and ACD
    Call recording, whisper coaching & Real-Time Adherence monitoring
  • PROMERO CALL CENTER
    Powered by Enghouse Interactive
    Omni Channel Virtual Call Center
    Integrates with Skype4Business
    Highly Scalable and Strong Integration
    IVR and Voice Self-Service
    Predictive Dialer, Recording, QM
    Agent Raise Your Hand 2-Way Chat
  • Aspect CXP
    Customer Experience Platform
    Advanced SMS, Chat, Email, Voice Platform
    81% of all customers want to use Mobile, SMS text, Chat, Email
    CXP provides true omni-channel customer experience with all contact center solutions
    Reduce costs from $4.15 per interaction down to $0.35 per interaction. (re: Forrester Report)
    Offer Self-Service, time sensitive alerts and reminders without disrupting the customer.
    Move through all contact channels seamlessly from SMS to Chat to Voice (and back)
  • RECOGNIZE THE POWER OF
    SPEECH WITH NUANCE
    Nuance Recognizer Speech Recognition
    Nuance Vocalizer Text-To-Speech
    Nuance delivers industry's highest voice recognition
    Nuance is the leading speech output solution converting any written text to spoken output
  • PROMERO CALL CENTER CTI
    CONNECTOR for ORACLE SERVICE CLOUD
    Automatic Screen Pops Come Standard
    Inbound Call New Incident
    Inbound Call Existing Incident
    Inbound Call General
    Outbound Call
  • Aspect Zipwire
    Time to visit the cloud
    Cloud Deployment
    CRM Integration
    Reduced Complexity
    Workforce Management
    Mobile Ready
  • Aspect Software
    Unified IP Call Center Software
    Industry's only integrated platform
    Contact center, workforce, back office
    Aspect's Proactive Engagement Suite
    Financial services, healthcare, telecommunications
    Unified multi-channel call center software solution
  • slide 1
    ZOHO CRM and    
    ORACLE CONTACT CENTER ANYWHERE 
    The Complete Call Center Solution for Sales and    
    Service from only $69 per agent per month    
      Fully Integrated Cloud Solution    
      Rapid Deployment and User Adoption    
      Month to Month or Annual Billing    
      World's Most Cost Effective Solution    
  • slide 4
    CallMiner
    Speech Analytics Software
    Analyze 100% of all call recordings in hours
    PCI Compliant - Redacting Services
    Standard solutions for sales, service and compliance
    Auto score agents
    Hosted solution. No CapX.
  • Salesforce CRM
    Customer Relationship Management Software
    Most popular widely deployed CRM in the world
    CTI connector to Oracle, Promero Call Center, Aspect, Five9
    Get started with Salesforce Social Sales
    Sell, service and market like never before
    Run your business from your phone
  • slide 6
    PIPKINS VANTAGE POINT
    Hosted Advanced Workforce Management
    More than 500 sites around the world use Pipkins
    More than 700,000 agents depend on Pipkins
    Advanced Forecasting with Pipkins exclusive algorithm
    Scheduling with SkillSense technology
    Real-Time Adherence monitoring
Promero sells, supports, hosts and provides professional services for the industry's best cloud call center software.
Promero is the one-stop-shop for everything call center.


Call Center Solutions

Promero is the one-stop shop for customers seeking trusted call center solutions and professional services. Promero will provide free consultation and assist in identifying the perfect call center solution for your business. Promero offers call center software in a multitude of configurations: hosted call center software, cloud call center software or premise call center software. Promero's world class call center software vendors provide a complete selection of inbound, outbound, and multi-channel solutions.

Promero Call Center Solution Portfolio:

  •   Oracle Contact Center Anywhere
  •   Promero Call Center powered by 
          Enghouse Interactive
  •   Five9 Virtual Call Center
  •   Aspect Unified IP
  •   Aspect Zipwire
  •   Aspect CXP
  •   Voxeo
  •   CallMiner Eureka
  •   Pipkins Vantage WFM
  •   RiverStar Business Process
  •   Oracle Service Cloud
  •   Salesforce CRM
  •   Zoho CRM
  •   Microsoft Dynamics
Promero's call center software products include every feature needed to effectively run your call center while lowering your costs. Promero offers hosted call center software as well as premise based call center software with advanced features for any organization. Inbound call centers use our IVR, ACD, workforce management, speech analytics and advanced scripting. Outbound call centers use our predictive dialer with advanced capabilities and multi-channel communications.

Transform customer service and proactively deliver powerful effective service. Promero offers industry call center solutions for retail banking, mortgage lending, brokerage, insurance, healthcare providers and payers, retail, utilities, telecommunications, transportation, travel and hospitality, education and government.


Promero's World Class Call Center Solutions offer 12 Key Advantages

The flexibility of the cloud makes it easier than ever before to deploy a contact center solution that provides a world-class customer experience across self-service and agent-assisted channels. Promero's reliable cloud delivery brings these benefits to you - and much more. The combination of our market-leading capabilities and history of contact center expertise puts Promero in a class by itself.

Take full advantage of innovative features unique to our cloud platforms, such as the ability to seamlessly connect mobile applications to the contact center and the integration of powerful, real-time workforce management tools. We give your business the competitive edge of remarkable customer experiences with these 12 distinguishing features.



Why Promero?

Promero call center experts have been deploying, managing and training call center clients since 2001. Promero provides 24/7 around-the-clock customer support for your call center organization. Promero has provided hosted, cloud and premise call center software consultation, application hosting, managed services and software sales to Fortune's Most Admired Companies as well as small to medium size businesses. Promero represents a wide variety of best in class software vendors. Promero is not bound by singled source product or vendor. It has the unique ability to review, compare, evaluate and recommend the best software to meet your business needs and budget. Regardless of the product, Promero will assist you in your selection of the right call center software. Promero will be with you every step of the way. Your success is our most important goal.



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Call Center Software
CRM Software & CTI Connectors
Speech Analytics Software
Social Media
Workforce Management Software
Business Workflow Software
Services & Customizations





100% Uptime

Verizon Terremark Logo

Promero provides 100% uptime of its call center platform through its redundant cloud call center operations deployed in industry leading Verizon NAP of the Americas datacenter, Verizon Signature datacenter and Peak10 datacenter. Promero includes 15 minute SLA response time to critical issues with same day or next day response to low priority requests. Unlike other providers, Promero's scheduled maintenance of system applications has little or no effect on your operations.