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A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Service and Performance

Sales: 888.204.0822  Main: 954.935.8800
 
 ProStar CRM Software
Features
  • CRM Lead Management
  • Transaction History
  • Preview Dialer
  • Surveys
  • Process Automation
  • Click-To-Talk
  • Chat Live
  • Management Reporting
  • Web Integration

  • Benefits
  • Improved Customer Service
  • Maximize Agent Productivity
  • Improved Customer Satisfaction
  • Increased Management Awareness
  • Predictable Cost
  • Scalable
  •  Software
     Services

    Web Integration

    Full web integration with surveys, visibility on web pages, browser based, emails, integrates with CallCenterAnywhere, Promero's web based call center software platform that includes inbound and outbound dialing capability, ACD, IVR, predictive dialing, call recording and call monitoring. etc.

    ProStar CRM provides the ability to track lead sources for sales opportunities originating from multiple web marketing efforts. By example, ProStar CRM can track leads generated from pay per click search engines like Yahoo, and Google. It can track leads generated from banner ads placed on any number of referral websites or leads generated from email campaigns. Leads generated from a telemarketing marketing campaign can also be tracked effectively through the application.

    For self-administration of user profile data gives customers the ability to make personal data changes without human contact.

     


     
     
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    1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842