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A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Service and Performance

Sales: 888.204.0822  Main: 954.935.8800
 
  ProStar CRM Software
Features
  • CRM Lead Management
  • Transaction History
  • Preview Dialer
  • Surveys
  • Process Automation
  • Click-To-Talk
  • Chat Live
  • Management Reporting
  • Web Integration

  • Benefits
  • Improved Customer Service
  • Maximize Agent Productivity
  • Improved Customer Satisfaction
  • Increased Management Awareness
  • Predictable Cost
  • Scalable
  •  Software
     Services

    Preview Dialer

    ProStarCRM now provides an innovative new choice to handle client and sales opportunity prospects.  Using the ProStarCRM Preview Dialer, you simply Click-To-Talk.

            Work lists, lists of Accounts, contacts or opportunities are easily created by sales managers then assigned to a team for follow up. When a Work List is started each record is ‘previewed’ in sequential order and any of the phone numbers can then be clicked to dial.  Users are connected almost instantly, never having to dial a number or fumble through an address book.

            The ProstarCRM Preview Dialer removes the need for expensive and complicated dialer systems, bringing the power of such systems to your sales force to increase productivity.

    Features

    1. Work list – Organizes lists into easy to use lists
    2. Teams – Allows many users to work on the same list at the same time
    3. Preview Dial – Click-to-talk for fast error free dialing
    4. Unlimited Contacts – All phone numbers are enabled for Click-to-talk allowing users to select any contact, home, mobile or other contacts

    Benefits

    • Increase productivity – Simple assignment of work list to teams provide managers with a simple way to manage campaigns
    • Better visibility - Never again, will management be in the dark as to the progress of the sales staff.
    • Measurement - After each call made the user must select a disposition for the interaction, giving you tracking ability of not only the number of calls made but the quality of them as well.

     


     
     
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