Cognos Business Intelligence
Corporate Overview
Cognos, an IBM company, is the world leader in business intelligence (BI) and performance management solutions. We provide world-class enterprise BI, planning and consolidation software and services to help companies plan, understand and manage financial and operational performance.
Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give our customers a complete performance solution. We provide an open and adaptive solution that leverages an organization's ERP, packaged applications, and database investments.
We give customers the ability to answer the questions:
- How are we doing?
- Why are we on or off track?
- What should we do about it?
and enable them to understand and monitor current performance while planning future business strategies.
Cognos serves more than 23,000 customers in more than 135 countries. Our solutions and services are also available from more than 3,000 worldwide partners and resellers.
Cognos was acquired by IBM in January 2008.
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Improving Contact Center Service and Performance
