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A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Service and Performance

Sales: 888.204.0822  Main: 954.935.8800
 
 Informavores Firefly
  • Sales Scripting
  • Regulated Sales Scripts
  • Integrating Call Center
  • Call Scripting
  • Customer Portal
  • Integrating Applications
  • Troubleshooting
  • Web Self Service
  • Integrating Ticketing
  • Interactive Processes
  • Expert Knowledge
  • Controlling the Process
  • Product Configurator
  • Quotation Engine
  • Online Calculator
  • Extract, Transform Load
  • Testing Datasets
  •  Call Center Software
     Services

    Business Rules Solutions with Fireengine

    Fireengine enables the creation of solutions for your website, intranet or call center that enforce your Business Rules. Our Spark Mapping technique means that Fireengine solutions can be built by business users with no input from the IT function at all. Some of the applications for Fireengine include:

    • Product configurator
    • Credit checker
    • Tax calculator
    • Quotation generator

    To find out more check out one of the areas below.

    Automating Decisions

    Fireengine automatically generates web applications that deliver rules-based functionality; these applications can be used in a call center or via a web portal, or embedded as a rule-set within another system. Fireengine is simple to integrate with any of your other systems.

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    Online Rules

    Websites are the front line of your business and most customers would now like to obtain quotations or to purchase online. Fireengine is a visual rules technology which enables business users to create the logic enabling online tools such as calculators, quotation engines and product configurators.

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    About Fireengine

    Fireengine is a visual business rules engine (BRE). Unlike other BRE's Fireengine can be used by a person with absolutely no technical skills to build sophisticated rules-based applications.

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    Software Specials

     
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    VoIP Business Solution

     

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    1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842