Promero's Headquarters building
A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Service and Performance

Sales: 888.204.0822  Main: 954.935.8800
 
 Virtual Call Center
Features
  • Overview - Call Center Software Features
  • VoiP Voice Over IP
  • Predictive Dialer
  • Web Callback
  • IPLC, MPLS, VPN
  • IVR - Interactive Voice Response
  • ACD & Skills Based Routing
  • CTI - Computer Telephony Integration
  • H.323 or SIP
  • Call Blending
  • CRM Integration
  • Remote Supervision
  • Virtual Call Routing
  • Work from Home
  • Web Collaboration
  • Do-Not-Call FTC Compliance

  • Benefits
  • Overview - Call Center Software Benefits
  • On-Demand Virtual Call Center
  • Hosted or On Premise Virtual Call Center
  • Improved Customer Satisfaction
  • Improved Sales
  • Increase Revenues
  • Reduced Customer Contact Costs
  • Scalable Virtual Call Center
  • Improved Team Communications
  • Increased Management Awareness

  • Articles
  • Intelligent Call Center Paper - Gartner
  • Revolutionizing the Hosted Call Center Industry - Frost & Sullivan
  • Proactive Contact Center - 7 simple steps
  •  Software
     Services

    On Demand Contact Center Anywhere Inbound and Outbound Call Center Solution

    Promero offers the award winning, state-of-the-art on demand virtual call center solution, Contact Center Anywhere in a hosted environment or a customer premise solution. The multiple options offer the ultimate flexibility. Whether you are a 10 seat or 1000 seat call center, Promero's solution provides a deployment strategy that will fit your financial need.

    Contact Center Anywhere provides a blended inbound and outbound solution through a single desktop browser. ProStar OnDemand is an innovative, low risk, flexible, hosted call center solution, customer relationship management solution and sales lead management solution brought to you by Promero, a leading business solution provider. With ProStar OnDemand, you can easily evolve your customer relationship and sales strategy by using the industry's premier call center solution and CRM with little or no up-front IT investments.

    With ProStar OnDemand, your business will benefit regardless of it size or shape with a centralized repository or customer data and real time snapshot of customer interactions and communications. So no matter what your requirements, Promero provides true added value and lowers the overall Total Cost of Ownership.

    OnDemand includes a fully integrated suite of products for call center operators. Customer relationship management software, call center software, lead management and sales analytics software are included in a single hosted platform This winning combination provides the ability to make (predictive or preview) or take calls in a blended call center seat, compile customer information, route callers to the most skilled agents and more! Outsource call centers can provide lead generation services with ease. Hot transfer live calls along with data files to the sales agent in real time. ProStar OnDemand is the perfect solution.

     

     
     

    Test drive the fastest predictive dialer

    VoIP Business Solution

     

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    1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842