Promero's Headquarters building
A Leading Provider of Oracle's Contact Center Anywhere and CRM Software

Improving Contact Center Service and Performance

Sales: 888.204.0822  Main: 954.935.8800
 
 Virtual Call Center
Features
  • Overview - Call Center Software Features
  • VoiP Voice Over IP
  • Predictive Dialer
  • Web Callback
  • IPLC, MPLS, VPN
  • IVR - Interactive Voice Response
  • ACD & Skills Based Routing
  • CTI - Computer Telephony Integration
  • H.323 or SIP
  • Call Blending
  • CRM Integration
  • Remote Supervision
  • Virtual Call Routing
  • Work from Home
  • Web Collaboration
  • Do-Not-Call FTC Compliance

  • Benefits
  • Overview - Call Center Software Benefits
  • On-Demand Virtual Call Center
  • Hosted or On Premise Virtual Call Center
  • Improved Customer Satisfaction
  • Improved Sales
  • Increase Revenues
  • Reduced Customer Contact Costs
  • Scalable Virtual Call Center
  • Improved Team Communications
  • Increased Management Awareness

  • Articles
  • Intelligent Call Center Paper - Gartner
  • Revolutionizing the Hosted Call Center Industry - Frost & Sullivan
  • Proactive Contact Center - 7 simple steps
  •  Software
     Services

    Hosted or On Premise

    Contact Center Anywhere is available in a hosted platform requiring little capital expense, upfront costs or technical training. The hosted scenario provides the most cost effective means to utilize this award winning inbound and outbound solution. The hosted solution enables a very quick timeline to begin using the application. Promero has launched a new customer in less than 2 business days.

    Contact Center Anywhere can also be licensed to be installed at your location. Depending upon the scale of the business needs, it may make financial sense to license the software to be deployed on sight.

    Promero will be able to discuss the options available to you and make a recommendation based on your business needs.

     

     

     
     

    Test drive the fastest predictive dialer

    VoIP Business Solution

     

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    1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842