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Call Center In A Box is an easy to implement, fixed cost solution for 25, 50 and 100 Agent call center environments. Call Center In A Box is the industry’s first call center software solution that uses Oracle’s Contact Center Anywhere all inclusive multimedia call center software.
Oracle Contact Center Anywhere solution will allow you to deliver cost-effective and flexible contact center solutions to their various customer centers and it is being successfully used by many organizations in both the Commercial and Higher Education space. Contact Center Anywhere has won 49 industry awards from such sources as Frost & Sullivan, Call Center Magazine, Internet Telephony Magazine, Customer Interaction Solutions Magazine, Communications Convergence Magazine, ICCM, TMC Labs, and others. With experience in delivering both Multi-Channel Contact Center and CRM solutions, Oracle is uniquely positioned to help you deliver a comprehensive solution to their end customers. We look forward to having the opportunity to further discuss the application benefits.
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Price Includes
Oracle Contact Center Anywhere Call Center Software with IVR, ACD, Predictive Dialer, Call Recording and Monitoring Multi Media Blended Inbound and Outbound Agents with voice, chat, fax and email Windows Operating System Windows SQL Server 2008 Database Intel Dialogic Media Cards for Predictive Dialing, Voice Broadcast, Fax and Conference NEI ET-2100 High Performance Tower Server Single Server Configuration 1 Year Hardware Support 1 Year Software Update and License Support for Contact Center Anywhere |
Improving Contact Center Service and Performance
