Founded in 2001, Promero is an expert in call center software. Promero provides business consulting, application hosting and sells best in class call center software and services. Promero is an authorized Aspect Value Added Reseller, an Oracle Gold Partner, authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, an Interactive Intelligence Silver Partner, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor and Salesforce Alliance Partner. Promero is also authorized resellers of software products that enhance the value of call center deployments including Pipkins workforce management software, IEX, Verint, Monet Workforce Management, Voxeo Voice Recognition software, VPI VirtualSource virtual call center agent, RiverStar Business Optimization Suite, Majuda Desktop Recording Software and Vocalcom Call Center Technology.
Promero provides consulting services, software integration services, hosting and management services for its clientele. Promero’s cloud service offering is hosted at Peak10’s SSAE 16 certified datacenters and managed my Promero’s trained staff.
Promero's extensive knowledge and expertise in the call center and customer relationship management industry make Promero an easy choice when selecting a trusted consultant or provider. Clients include marquis business and agencies such as Food and Drug Administration, Spherion/Randstad, Eaton Corporation and United Healthcare.
Promero also provide services to its cloud customers through Verizon's Signature Data Center in Richardson, Texas and NAP of the Americas in Miami, Florida. All datacenters provide 24X7 security and closed-circuit internal and external monitoring. Each facility is carrier neutral.
Open racks, cabinets, or customized caged floor spaces are available across an expansive footprint of hardened and secure facilities designed to maintain uptime and availability.
Promero services its customers through its state of the art hosting facilities. On demand and single tenant resources are available through Peak10. Peak 10 is the leading independent data center operator and managed services provider, delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. Its expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Peak 10 is SAS70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as SOX, HIPPA, PCI and GLBA.