A Leading Provider of Oracle's Contact Center Anywhere and CRM Software
Oracle: #1 Call Center Software for Contact Centers
Call Center Software Sales and Professional Services provided by Promero

Sales: 888.204.0822
Main: 954.935.8800
 
 Call Center Software
Contact Center Anywhere (CCA)
Call center software features: predictive and preview dialer, ACD, IVR, VOIP, SIP, home based agents, recording, whisper coach and monitoring.
CCA CTI integration to Salesforce.com
Add full feature functionality, click to talk, inbound, outbound and call activity.
Siebel CRM by Oracle
Siebel Customer Relationship Management transforms customer experience.
Siebel CRM On Demand by Oracle
Comprehensive SaaS (Software as a Service) subscription-based CRM.
Monet Workforce Management Software
On demand real-time forecasting, scheduling, adherence.
Informavores Firefly Call Script Builder
On demand sales, customer service call center script builder software
TotalView® Workforce Management by IEX
WFM, performance, strategic planning, quality monitoring, analytics.
Impact 360° Workforce by Verint
WFM, optimization, recording, quality monitoring, and analytics.
Business Intelligence by Cognos
Business Intelligence, Reporting, analysis, score carding and dashboards.
Voice Recognition by Voxeo
Voice enabled solutions for the enterprise and any call center IVR.
Customer Relationship Management
ProStar CRM is suited for small businesses; Sales, Support, Service.
Call Center OnDemand
Fully integrated suite CRM, call center, sales force software.
OnDemand Mortgage
Turnkey solution with predictive dialer, call center software and CRM.
Smart8 Call Routing
Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers.
Lead Manager
Lead Manager provides lead distribution, routing and tracking.
Chat
Hosted Web Based Chat Software.
 Services
Oracle COD (Contact On Demand) Deployment
Fixed price and scope professional services for Oracle Contact OnDemand.
Oracle CRM OD (CRM On Demand) Deployment
Fixed price and scope professional services for Oracle CRM OnDemand.
Online Training
Schedule Live Training for CCA, COD and CRM OD.
Disaster Recovery OnDemand
Recover telecommunication in an area affected by a disaster.
Data Center Services
Contact Center Anywhere virtual call center software by Oracle Promero services its customers through its state of the art hosting facilities. On demand and single tenant resources are available through Peak10. Peak 10 is the leading independent data center operator and managed services provider, delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. Its expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Peak 10 is SAS70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).
About Promero
Call Center Software Winner
Global Clients

Founded in 2001, Promero is a Certified Partner in the Oracle Partner Network. With global clients and worldwide operations, Promero, Inc. is a leading systems integration company, consulting firm and application hosting software as a service provider that specializes in the implementation of business applications Oracle Contact Center Anywhere, Oracle Contact On Demand, Siebel CRM, Siebel CRM On Demand, Salesforce CTI Connector, Monet Workforce Management, Informavores call script builder, IEX, Verint, Cognos, and Voxeo.


Promero provides a full range of IT services customized to meet each client’s specific needs and business objectives. Promero consultants work collaboratively to share their extensive industry experience and superior technical expertise with clients with specific needs related to CRM and call center software technologies. Promero is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success.


Is capital expense holding you back? With Promero, you have the flexibility to use Promero's hosted solutions with $0 capital expense. If and when it makes sense, you have the option to bring the solution on your premise. Promero offers the tools that you need, the way you want them. Promero provides a one stop shop for your call center needs. Maximize your call center performance with best in class call center software, workforce management, call center analytics and call scripting tools. Implement a Siebel call center solution in days, not weeks or months.

Promero News
click for more news
Show All » » News Release »
Promero announces promotion Mr. Jorge Gordon, Vice President of Sales February 25, 2010

Pompano, Florida (PRWEB) March, 1, 2010 - - Promero, an Oracle Certified Partner, announced today the promotion of Mr. Jorge Gordon. Mr. Gordon succeeds Mr. Cameron Holden as the VP of Sales effective March 1, 2010.

 

“I’m very excited to welcome Jorge to his new position,” stated Gregg Troyanowski, president of Promero. “His energy and technical knowledge of Oracle products, professionalism and common sense approach to complex solutions will ensure his success at Promero.”

 

Jorge Gordon is a creative, accomplished, and highly motivated professional offering 20 years of diverse experience and success on domestic and international levels in the telecommunications, value added services and software solutions industry. Prior to his employment at Promero, Jorge Gordon has a long list of accomplishments. He held leadership and people management roles while working for Nortel Networks, Inc. (Nortel), was the recipient of a number of sales excellence awards, and exceeded business goals at every level.  At Nortel, Mr. Gordon received the Nortel Presidents’ Award for Innovation [1997], Nortel’s Circle of Excellent award [2001 – Sales exceeding $300M], Nortel Pride Award for Leadership [2002] and heart of CALA (Caribbean and Latin America] award for Excellence [2005]. At Honeywell, he held account executive roles and had a solid track record of performance in highly competitive environments. Mr. Gordon was a Regional Sales Director at Promero [2008-2010] and exceeded sales [150%] each year.

 

Mr. Gordon holds a Bachelor of Science Degree, Electrical Engineering from Florida International University.

 

About Promero, Inc
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, Monet Software Partner and Authorized Reseller of Monet WFM, Informavores Software Partner and Authorized Reseller of Informavores FireFly Call Script Builder, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services.  Visit Promero’s website at
www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.

 

News Release
  » February 25, 2010 - Promero announces promotion Mr. Jorge Gordon, Vice President of Sales »
 
Call Center Software Overview
Call Center Software Overview
Call Center Software Price Sheet
Related Articles
Hosted Predictive Dialers
Hosted predictive dialers add as much as 150% call efficiency without the cost of large capital expenditures for premise based software.
Call Center Software
Call center software for both on demand hosted solutions and premise based solutions enable superior customer relationship management and sales force automation.
click here for more articles
Copyright © 2001 - 2008 Promero, Inc., All Rights Reserved.
1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842