A Leading Provider of Oracle's Contact Center Anywhere and CRM Software
Oracle: #1 Call Center Software for Contact Centers
Call Center Software Sales and Professional Services provided by Promero

Sales: 888.204.0822
Main: 954.935.8800
 
 Call Center Software
Contact Center Anywhere (CCA)
Call center software features: predictive and preview dialer, ACD, IVR, VOIP, SIP, home based agents, recording, whisper coach and monitoring.
CCA CTI integration to Salesforce.com
Add full feature functionality, click to talk, inbound, outbound and call activity.
Siebel CRM by Oracle
Siebel Customer Relationship Management transforms customer experience.
Siebel CRM On Demand by Oracle
Comprehensive SaaS (Software as a Service) subscription-based CRM.
Monet Workforce Management Software
On demand real-time forecasting, scheduling, adherence.
Informavores Firefly Call Script Builder
On demand sales, customer service call center script builder software
TotalView® Workforce Management by IEX
WFM, performance, strategic planning, quality monitoring, analytics.
Impact 360° Workforce by Verint
WFM, optimization, recording, quality monitoring, and analytics.
Business Intelligence by Cognos
Business Intelligence, Reporting, analysis, score carding and dashboards.
Voice Recognition by Voxeo
Voice enabled solutions for the enterprise and any call center IVR.
Customer Relationship Management
ProStar CRM is suited for small businesses; Sales, Support, Service.
Call Center OnDemand
Fully integrated suite CRM, call center, sales force software.
OnDemand Mortgage
Turnkey solution with predictive dialer, call center software and CRM.
Smart8 Call Routing
Intelligent hosted call routing software that routes inbound 800 calls automatically to a distributed network of agents, franchises, or call centers.
Lead Manager
Lead Manager provides lead distribution, routing and tracking.
Chat
Hosted Web Based Chat Software.
 Services
Oracle COD (Contact On Demand) Deployment
Fixed price and scope professional services for Oracle Contact OnDemand.
Oracle CRM OD (CRM On Demand) Deployment
Fixed price and scope professional services for Oracle CRM OnDemand.
Online Training
Schedule Live Training for CCA, COD and CRM OD.
Disaster Recovery OnDemand
Recover telecommunication in an area affected by a disaster.
Data Center Services
Contact Center Anywhere virtual call center software by Oracle Promero services its customers through its state of the art hosting facilities. On demand and single tenant resources are available through Peak10. Peak 10 is the leading independent data center operator and managed services provider, delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. Its expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Peak 10 is SAS70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).
About Promero
Call Center Software Winner
Global Clients

Founded in 2001, Promero is a Certified Partner in the Oracle Partner Network. With global clients and worldwide operations, Promero, Inc. is a leading systems integration company, consulting firm and application hosting software as a service provider that specializes in the implementation of business applications Oracle Contact Center Anywhere, Oracle Contact On Demand, Siebel CRM, Siebel CRM On Demand, Salesforce CTI Connector, Monet Workforce Management, Informavores call script builder, IEX, Verint, Cognos, and Voxeo.


Promero provides a full range of IT services customized to meet each client’s specific needs and business objectives. Promero consultants work collaboratively to share their extensive industry experience and superior technical expertise with clients with specific needs related to CRM and call center software technologies. Promero is dedicated to the cost-effective delivery of integrated IT solutions that achieve outstanding business success.


Is capital expense holding you back? With Promero, you have the flexibility to use Promero's hosted solutions with $0 capital expense. If and when it makes sense, you have the option to bring the solution on your premise. Promero offers the tools that you need, the way you want them. Promero provides a one stop shop for your call center needs. Maximize your call center performance with best in class call center software, workforce management, call center analytics and call scripting tools. Implement a Siebel call center solution in days, not weeks or months.

Promero News
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Promero expands its Oracle Accelerate Solution to Mexico, Caribbean and Latin America October 1, 2008

News Release
  » October 1, 2008 - Promero expands its Oracle Accelerate Solution to Mexico, Caribbean and Latin America »
 
Call Center Software Overview
Call Center Software Overview
Call Center Software Price Sheet
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1100 Park Central Blvd. South, Ste. 2500, Pompano, FL 33064 | Tel. 954.935.8800 | Sales. 888.204.0822 | Fax. 954.935.8842